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Service Management Operations Strategy Information Technology Features Comparison Tables

Service Management Operations, Strategy, Information Technology

Service Management Operations, Strategy, Information Technology

Book by James A Fitzsimmons service management operations strategy information technology.

Service Management Operations, Strategy, Information Technology Features

  • Used Book in Good Condition

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Service Management: Operations, Strategy, Information Technology

Service Management: Operations, Strategy, Information Technology

Balancing conceptual and applied coverage of all aspects of the management and operation of services, "Service Management" has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject, and it is designed to develop students' skills in both strategic and operational issues pertaining to services. The Seventh Edition also offers the lat service management operations strategy information technology.

Service Management: Operations, Strategy, Information Technology Features

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Service Management: Operations, Strategy, and Information Technology

Service Management: Operations, Strategy, and Information Technology

Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations. service management operations strategy information technology.

Service Management: Operations, Strategy, and Information Technology Features

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    Service Management: Operations, Strategy, Information Technology with Student CD

    Service Management: Operations, Strategy, Information Technology with Student CD

    Balancing conceptual and applied coverage of all aspects of the management and operation of services, this book has maintained the position as market leader through four previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject and is designed to develop students' skills in both strategic and operational issues pertaining to services. New material on service out-sourcing highlights th service management operations strategy information technology.

    Service Management: Operations, Strategy, Information Technology with Student CD Features

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      Service Management: Operations, Strategy, Information Technology 8th International edition by Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanje (2013) Paperback

      Service Management: Operations, Strategy, Information Technology 8th International edition by Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanje (2013) Paperback

      Service Management: Operations, Strategy, Information Technology 8th edition Fitzsimmons 2013 service management operations strategy information technology.

      Service Management: Operations, Strategy, Information Technology 8th International edition by Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanje (2013) Paperback Features

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        MP Service Management with Service Model Software Access Card (McGraw-Hill/Irwin Series Operations and Decision Sciences)

        MP Service Management with Service Model Software Access Card (McGraw-Hill/Irwin Series Operations and Decision Sciences)

        The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics service management operations strategy information technology.

        MP Service Management with Service Model Software Access Card (McGraw-Hill/Irwin Series Operations and Decision Sciences) Features

        • Used Book in Good Condition

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        Digital @ Scale: The Playbook You Need to Transform Your Company

        Digital @ Scale: The Playbook You Need to Transform Your Company

        A blueprint for reinventing the core of your business

        Value in the next phase of the digital era will go to those companies that don't just try digital but also scale it. [email protected] examines what it takes for companies to break through the gravitational pull of their legacy organizations and capture the full value of digital. Digging into more than fifty detailed case studies and years of McKinsey experience and data, the authors, along with a group of expert contribut service management operations strategy information technology.

        Digital @ Scale: The Playbook You Need to Transform Your Company Features

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          Service Management: Operations, Strategy, Information Technology (Custom Edition for Baruch College)

          Service Management: Operations, Strategy, Information Technology (Custom Edition for Baruch College)

          The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Cap service management operations strategy information technology.

          Service Management: Operations, Strategy, Information Technology (Custom Edition for Baruch College) Features

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            Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package

            Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package

            Service Management is the best-selling text in this market and includes compelling and current examples from the field of technology. The text has extensive coverage on global operations, and the need for continuous improvement in quality and productivity in the service industry. Service Management also does an excellent job of demonstrating how crucial functional areas of an organization such as marketing, strategic issues, operations and human behavior impact effective service management. service management operations strategy information technology.

            Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package Features

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              Service Management: Operations, Strategy, Information Technology w/Student CD

              Service Management: Operations, Strategy, Information Technology w/Student CD

              Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject, and it is designed to develop students' skills in both strategic and operational issues pertaining to services. New material on Professional Servi service management operations strategy information technology.

              Service Management: Operations, Strategy, Information Technology w/Student CD Features

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